{"id":999,"date":"2024-04-06T21:26:14","date_gmt":"2024-04-06T12:26:14","guid":{"rendered":"https:\/\/people.rich365.co.kr\/?p=999"},"modified":"2025-03-23T13:57:51","modified_gmt":"2025-03-23T04:57:51","slug":"ai-%ea%b4%80%eb%a0%a8-%ec%a2%85%eb%aa%a9-%ed%83%90%ea%b5%ac-servicenow","status":"publish","type":"post","link":"https:\/\/people.rich365.co.kr\/?p=999","title":{"rendered":"AI \uad00\ub828 \uc885\ubaa9 \ud0d0\uad6c | SERVICENOW"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\">\uc0c1\uc7a5 \uc815\ubcf4<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\uc0c1\uc7a5 \uc2dc\uc7a5:<\/strong> \ub274\uc695 \uc99d\uad8c\uac70\ub798\uc18c (NYSE)<\/li>\n\n\n\n<li><strong>\uc0c1\uc7a5 \ucf54\ub4dc:<\/strong> NOW<\/li>\n\n\n\n<li><strong>\uc0c1\uc7a5 \ub0a0\uc9dc:<\/strong> 2012\ub144<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"264\" src=\"https:\/\/people.rich365.co.kr\/wp-content\/uploads\/2024\/04\/image-3-500x264.png\" alt=\"\" class=\"wp-image-1000\" srcset=\"https:\/\/people.rich365.co.kr\/wp-content\/uploads\/2024\/04\/image-3-500x264.png 500w, https:\/\/people.rich365.co.kr\/wp-content\/uploads\/2024\/04\/image-3-300x159.png 300w, https:\/\/people.rich365.co.kr\/wp-content\/uploads\/2024\/04\/image-3.png 647w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">ServiceNow\ub780?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">ServiceNow\ub294 \ud074\ub77c\uc6b0\ub4dc \uae30\ubc18\uc758 \ud50c\ub7ab\ud3fc \ubc0f \uc194\ub8e8\uc158\uc744 \uc81c\uacf5\ud558\ub294 \ubbf8\uad6d\uc758 \uae30\uc5c5\uc785\ub2c8\ub2e4. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\uc774 \ud50c\ub7ab\ud3fc\uc740 \uc8fc\ub85c IT \uc11c\ube44\uc2a4 \uad00\ub9ac(ITSM), IT \uc6b4\uc601 \uad00\ub9ac(ITOM), \ubc0f \uc5d4\ud130\ud504\ub77c\uc774\uc988 \uc11c\ube44\uc2a4 \uad00\ub9ac(ESM) \ubd84\uc57c\uc5d0\uc11c \uae30\uc5c5\ub4e4\uc774 \ub514\uc9c0\ud138 \ubcc0\ud658\uc744 \uac00\uc18d\ud654\ud558\ub294 \ub370 \ub3c4\uc6c0\uc744 \uc90d\ub2c8\ub2e4. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">ServiceNow\uc758 \uc194\ub8e8\uc158\uc740 \uc790\ub3d9\ud654, \uc778\uacf5\uc9c0\ub2a5, \ubc0f \ud074\ub77c\uc6b0\ub4dc \uae30\ubc18 \uae30\uc220\uc744 \ud65c\uc6a9\ud558\uc5ec \uae30\uc5c5\uc758 \uc6b4\uc601 \ud6a8\uc728\uc131\uc744 \ud5a5\uc0c1\uc2dc\ud0a4\uace0, \ube44\uc6a9\uc744 \uc808\uac10\ud558\uba70, \uc9c1\uc6d0 \ubc0f \uace0\uac1d \uacbd\ud5d8\uc744 \uac1c\uc120\ud558\ub294 \ub370 \uc911\uc810\uc744 \ub461\ub2c8\ub2e4.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\ud68c\uc0ac \uc5ed\uc0ac \ubc0f \ubc1c\uc804<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">ServiceNow\ub294 2004\ub144 Fred Luddy\uac00 \uc124\ub9bd\ud588\uc2b5\ub2c8\ub2e4. \ucd08\uae30\uc5d0\ub294 IT \uc11c\ube44\uc2a4 \uad00\ub9ac \ub3c4\uad6c\ub97c \uc81c\uacf5\ud558\ub294 \ub370 \uc911\uc810\uc744 \ub480\uc9c0\ub9cc, \uc2dc\uac04\uc774 \uc9c0\ub0a8\uc5d0 \ub530\ub77c \uc81c\ud488\uacfc \uc11c\ube44\uc2a4 \ubc94\uc704\ub97c \ud655\uc7a5\ud558\uc5ec \ub2e4\uc591\ud55c \uc5c5\ubb34 \ud504\ub85c\uc138\uc2a4\uc640 \uae30\ub2a5\uc744 \uc790\ub3d9\ud654\ud558\ub294 \ud3ec\uad04\uc801\uc778 \uc6cc\ud06c\ud50c\ub85c\uc6b0 \uad00\ub9ac \ud50c\ub7ab\ud3fc\uc73c\ub85c \uc131\uc7a5\ud588\uc2b5\ub2c8\ub2e4. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">ServiceNow\ub294 2012\ub144\uc5d0 \ub274\uc695 \uc99d\uad8c\uac70\ub798\uc18c(NYSE)\uc5d0 \uc0c1\uc7a5\ub418\uc5c8\uc73c\uba70, \uadf8 \uc774\ud6c4\ub85c \uae09\uc18d\ud55c \uc131\uc7a5\uc744 \uc774\uc5b4\uac00\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\uc81c\ud488 \ubc0f \uc11c\ube44\uc2a4<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">ServiceNow\uc758 \uc81c\ud488 \ud3ec\ud2b8\ud3f4\ub9ac\uc624\ub294 \ub2e4\uc74c\uacfc \uac19\uc740 \uc8fc\uc694 \uc601\uc5ed\uc744 \ud3ec\ud568\ud569\ub2c8\ub2e4.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>IT \uc11c\ube44\uc2a4 \uad00\ub9ac (ITSM):<\/strong> IT \uc9c0\uc6d0 \ud504\ub85c\uc138\uc2a4\ub97c \uc790\ub3d9\ud654\ud558\uace0 \ucd5c\uc801\ud654\ud558\uc5ec IT \uc11c\ube44\uc2a4\uc758 \uc804\ub2ec\uacfc \uad00\ub9ac\ub97c \ud5a5\uc0c1\uc2dc\ud0b5\ub2c8\ub2e4.<\/li>\n\n\n\n<li><strong>IT \uc6b4\uc601 \uad00\ub9ac (ITOM):<\/strong> IT \uc778\ud504\ub77c\uc640 \uc11c\ube44\uc2a4\uc758 \uac00\uc2dc\uc131\uc744 \ud5a5\uc0c1\uc2dc\ud0a4\uace0, \uc6b4\uc601 \ud6a8\uc728\uc131\uc744 \ub192\uc774\uba70, \uc11c\ube44\uc2a4 \uc911\ub2e8 \uc2dc\uac04\uc744 \uc904\uc785\ub2c8\ub2e4.<\/li>\n\n\n\n<li><strong>\uc5d4\ud130\ud504\ub77c\uc774\uc988 \uc11c\ube44\uc2a4 \uad00\ub9ac (ESM):<\/strong> IT \uc678\uc758 \uc601\uc5ed\uc5d0\uc11c\ub3c4 \uc11c\ube44\uc2a4 \uad00\ub9ac \uc6d0\uce59\uc744 \uc801\uc6a9\ud558\uc5ec, \uc778\uc801 \uc790\uc6d0, \uace0\uac1d \uc11c\ube44\uc2a4, \ubc0f \uae30\ud0c0 \uc5c5\ubb34 \ud504\ub85c\uc138\uc2a4\ub97c \uc790\ub3d9\ud654\ud558\uace0 \ucd5c\uc801\ud654\ud569\ub2c8\ub2e4.<\/li>\n\n\n\n<li><strong>\uc560\ud50c\ub9ac\ucf00\uc774\uc158 \uac1c\ubc1c:<\/strong> \uc0ac\uc6a9\uc790\uac00 \uc790\uc2e0\uc758 \ube44\uc988\ub2c8\uc2a4 \uc694\uad6c \uc0ac\ud56d\uc5d0 \ub9de\ub294 \ub9de\ucda4\ud615 \uc560\ud50c\ub9ac\ucf00\uc774\uc158\uc744 \uc27d\uac8c \uac1c\ubc1c\ud558\uace0 \ubc30\ud3ec\ud560 \uc218 \uc788\ub294 \ud50c\ub7ab\ud3fc\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\uc7ac\ubb34 \uc131\uacfc<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">ServiceNow\ub294 \uc9c0\uc18d\uc801\uc778 \uc131\uc7a5\uc744 \ubcf4\uc774\ub294 \uae30\uc5c5 \uc911 \ud558\ub098\uc785\ub2c8\ub2e4. \ub9e4\ucd9c\uacfc \uc774\uc775\uc740 \uafb8\uc900\ud788 \uc99d\uac00\ud558\ub294 \ucd94\uc138\uc5d0 \uc788\uc73c\uba70, \uc774\ub294 \ub514\uc9c0\ud138 \ubcc0\ud658\uc5d0 \ub300\ud55c \uae30\uc5c5\ub4e4\uc758 \uc9c0\uc18d\uc801\uc778 \uc218\uc694 \uc99d\uac00\uc640 \uc11c\ube44\uc2a4\uc758 \ud655\uc7a5\uc131\uc774 \ub192\uc740 \ud488\uc9c8\uc744 \ubc18\uc601\ud569\ub2c8\ub2e4. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\uad6c\uccb4\uc801\uc778 \uc7ac\ubb34 \uc131\uacfc\ub294 \ub9e4 \ubd84\uae30 \ubc0f \uc5f0\uac04 \ubcf4\uace0\uc11c\ub97c \ud1b5\ud574 \ud655\uc778\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\uc2dc\uc7a5 \ubc0f \uacbd\uc7c1<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">ServiceNow\ub294 IT \uc11c\ube44\uc2a4 \uad00\ub9ac \ubd84\uc57c\uc5d0\uc11c \uc120\ub3c4\uc801\uc778 \uc704\uce58\ub97c \ucc28\uc9c0\ud558\uace0 \uc788\uc73c\uba70, BMC, IBM, Microsoft \ub4f1 \ub2e4\ub978 \uae30\uc5c5\ub4e4\uacfc \uacbd\uc7c1\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \ud558\uc9c0\ub9cc ServiceNow\uc758 \ud50c\ub7ab\ud3fc\uc740 \uc0ac\uc6a9\uc758 \uc6a9\uc774\uc131, \ud655\uc7a5\uc131, \ubc0f \ub9de\ucda4\ud615 \uc11c\ube44\uc2a4 \uc81c\uacf5 \ub2a5\ub825 \uba74\uc5d0\uc11c \ub192\uc740 \ud3c9\uac00\ub97c \ubc1b\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\ub514\uc9c0\ud138 \ubcc0\ud658\uc758 \ud544\uc694\uc131\uc774 \uc99d\uac00\ud568\uc5d0 \ub530\ub77c ServiceNow\uc758 \uc2dc\uc7a5 \uc704\uce58\ub294 \ub354\uc6b1 \uac15\ud654\ub420 \uac83\uc73c\ub85c \uc608\uc0c1\ub429\ub2c8\ub2e4.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\uc0c1\uc7a5 \uc815\ubcf4 ServiceNow\ub780? ServiceNow\ub294 \ud074\ub77c\uc6b0\ub4dc \uae30\ubc18\uc758 \ud50c\ub7ab\ud3fc \ubc0f \uc194\ub8e8\uc158\uc744 \uc81c\uacf5\ud558\ub294 \ubbf8\uad6d\uc758 \uae30\uc5c5\uc785\ub2c8\ub2e4. \uc774 \ud50c\ub7ab\ud3fc\uc740 \uc8fc\ub85c IT \uc11c\ube44\uc2a4 \uad00\ub9ac(ITSM), IT \uc6b4\uc601 \uad00\ub9ac(ITOM), \ubc0f \uc5d4\ud130\ud504\ub77c\uc774\uc988 \uc11c\ube44\uc2a4 \uad00\ub9ac(ESM) \ubd84\uc57c\uc5d0\uc11c \uae30\uc5c5\ub4e4\uc774 \ub514\uc9c0\ud138 \ubcc0\ud658\uc744 \uac00\uc18d\ud654\ud558\ub294 \ub370 \ub3c4\uc6c0\uc744 \uc90d\ub2c8\ub2e4. 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